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Terms and Conditions

Preliminary provisions

These general terms and conditions of sale (hereinafter referred to as "GTCS") are applicable to all sales and/or services provided by the Company designated on the reverse side for the benefit of all individuals or legal entities acting as non-professional purchasers (hereinafter referred to as the "Client").

The signature of any order form, acceptance of a quotation or invoice issued by the Company implies the full and complete adherence of the Client to these GTC. The product supplied by the Company is intended for personal use - the Client is prohibited from reselling it as a merchant.

Price and conditions of payment

All prices are net, in euros, including all taxes and packaging. The prices (and possible promotions) are valid on the date of the order specified on the front. The products to be taken away are paid cash at the cash desk on the day of collection at the shop/site/head office. In case of order and payment of a deposit, the deposit is paid on the day of the order up to 30%/50% of the total sales price of the order. The balance is payable in cash / by bank transfer on the day of collection of the goods. The deposit will be definitively lost and will remain acquired by the Company if the Client does not take delivery of his order within 30 days from the date on which the Company informed the Client of its availability.

Rappels de paiement

En cas de non-paiement d'une facture, le premier rappel est envoyé deux semaines (14 jours) après l'expiration du délai de paiement indiqué sur la facture. 

En règle générale, le premier rappel consiste en un appel téléphonique et/ou l'envoi d'une lettre de rappel par e-mail. Pas de frais de rappel lors du premier rappel. 

Le deuxième et dernier rappel est envoyé deux semaines (14 jours) après le premier rappel. Il consiste en l'envoi d'une lettre recommandée. Pour cela, des frais de rappel de 10 euros sont facturés au client. 

A partir du deuxième et dernier rappel, tous les frais occasionnés en rapport avec la facture non payée sont facturés au client. 

Pick-up / delivery

The date of collection and/or delivery of the goods is indicated on the invoice. The Customer is required to check the goods and to mention any reservations he may have about the condition of the goods received. The Client is informed that the absence of written reservations on the delivery note is worth presumption of conforming delivery. The client must inform the Company of his reservations within 24/48 hours of the delivery of the product.

The Company shall not be liable for any error or inaccuracy in the delivery address or for the technical impossibility of delivering the product. In case of impossibility of delivery, the goods will be made available to the Customer for collection at the head office/site/store.

Conformity of the product

The Company undertakes to deliver the product in accordance with the specifications of the order.

Personal data

The collection of your personal data is necessary in order to carry out any order and to establish the invoice. In accordance with the legislation in force, the Customer has the right to access, modify, rectify and delete personal data concerning him/her by simple mail to the Company's address.

Court of jurisdiction

Any legal action will be brought before the competent Luxembourg court.

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