Frequently Asked Questions
FEIERMAX delivers wood and other products to your home or to a location of your choice.
We deliver throughout Luxembourg and, on request, also in the nearby border area.
Our deliveries are free.
If you can't be home for the delivery, just let us know when you place your order and we'll send you a photo once the delivery has been left at your desired location.
We usually ship orders within the first 5-7 business days.
After placing an order, we will contact you as soon as possible to arrange a delivery date. Here you can also tell us the exact place where your delivery should be deposited.
For this reason it is important that you give us a phone number when ordering.
IMPORTANT:
If you need your delivery urgently, please indicate this when you place your order.
We only sell firewood that has less than 20% residual moisture. So you can use our wood directly and no longer have to store it to dry.
Your wood should be stored as dry as possible. This means that you should definitely protect the wood from rain and weather.
An example of this would be a wooden shelter next to the house.
If you don't have a shelter, FEIERMAX also offers firewood in lattice boxes, which can be supplied with rain protection on request.
You can pay directly in our online shop with all common bank cards or directly upon delivery by bank card or cash.
Yes. On request, we can take care of the complete maintenance of your garden and offer you an "all-round carefree" package.